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Privacy Policy

Privacy Policy

Effective Date: September 18, 2026

This Privacy Policy describes how Kirsten Gibson Art (the “Site,” “we,” “us,” or “our”) collects, uses, protects, and discloses personal information when you visit, use our services, or make a purchase from our website.


1. Information We Collect

We collect information directly from you when you interact with the Site, complete a purchase, or communicate with the studio:

  • Order & Transaction Data: Name, billing address, shipping address, email address, phone number, and purchase details when you buy an artwork or inquire about custom commissions.

  • Payment Details: Credit card or digital payment information. All payment transactions are processed securely through certified third-party payment gateways (such as Stripe, Shopify Payments, or PayPal). We do not store or process your full credit card number or financial credentials on our servers.

  • Correspondence Data: Details provided in emails, commission request forms, or direct messages regarding artwork specifications, delivery coordination, or custom projects.

  • Device & Usage Information: Automatically collected information when browsing the Site, including your IP address, browser type, device details, pages viewed, time spent, referring URLs, and general location data.


2. How We Use Your Information

We use your information strictly to operate the gallery, fulfill transactions, and communicate directly with you:

  • Order Fulfillment: Processing transactions, arranging packing, dispatching insured shipments, and coordinating local studio pick-ups in Charlotte, North Carolina.

  • Direct Communication: Sending order receipts, delivery tracking updates, responses to custom inquiries, and scheduling studio appointments.

  • Site Improvement & Security: Monitoring traffic patterns, diagnosing technical glitches, and preventing fraudulent or unauthorized transactions.

  • Studio Updates (Opt-In Only): If you subscribe to our studio newsletter, we may send occasional updates regarding new collections, gallery releases, or studio news. You may unsubscribe at any time via the link provided in any email.


3. Sharing of Information

We value your privacy and never sell, rent, or trade your personal data to third parties. We share information only with trusted third-party providers essential to operating our business:

  • E-Commerce & Hosting Platforms: Secure platforms hosting our web store and processing transactional operations (e.g., Shopify, Squarespace).

  • Shipping & Logistics Carriers: Couriers responsible for delivering your artwork (e.g., UPS, FedEx, specialized freight couriers), limited strictly to delivery details.

  • Payment Processors: Compliant payment gateway providers required to authorize and clear payments.

  • Legal Requirements: When required by applicable state or federal law, court order, or governmental regulation to protect our rights, safety, or legal property.


4. Cookies & Tracking Technologies

Our website uses standard cookies and similar tracking technologies to ensure core functionality, remember shopping cart contents, and gather basic analytics on site usage. You can manage or disable cookies directly through your browser settings; however, disabling them may impact your ability to complete purchases or utilize certain features on the site.


5. Data Security & Storage

We implement industry-standard technical, administrative, and physical security measures to safeguard your personal data from unauthorized access, alteration, or disclosure. While no electronic transmission or digital storage system is 100% impenetrable, we only partner with reputable, secure enterprise platforms to ensure your data is guarded.


6. Your Rights & Choices

Depending on your jurisdiction, you have certain rights regarding your personal information:

  • Access & Portability: You may request a copy of the personal information we hold about you.

  • Correction or Deletion: You can request that we update inaccurate information or delete your personal details from our records, subject to standard legal and tax record-keeping requirements.

  • Opt-Out: You can unsubscribe from promotional studio emails at any point by following the unsubscribe instructions located at the bottom of the email.


7. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or your personal information, please reach out directly:

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